Pest & Disease Diagnosis by Text and Email

Visitors to Grass Clippings Lawn Advice Blog will alread be familiar of the assistance they get from our Technical Team to their lawn problems. It is common for us to receive pictures from readers via email seeking diagnosis and advice to their lawn problems, including lawn disease and lawn pests.

Now one of the major amateur horticultural suppliers Westland Horticulture, has launched a text and email-based pest and disease diagnosis.

Calling it their 'Plant Rescue Diagnostic Service' their aim is to help garden centre customers choose the right product to tackle pests and diseases.

Gardeners send a digital image to www.gardenhealth.com/plantrescue or a text or send a picture via MMS to 60300 starting their message with the word ‘RESCUE' and then a brief description of the problem and their postcode.

The service has been implemented to support Westland's new Plant Rescue range.

Westland Horticulture controls category product manager Naomi Jenkins said: "By following these simple steps, gardeners can be reassured they are providing the best growing care possible for their plants. A diagnostic service of this nature is a real first for the industry and will help make uncertainty and confusion surrounding plant pests and diseases a thing of the past. We hope the service will be a popular tool for garden centre staff as well."

Trained experts from Westland will aim to respond to all enquiries within 24 hours with diagnosis, explanations how to treat the problem and the nearest stockist for any product recommended.

Our thought is that 24 hours is too long a time to respond to what should be a fairly instant service.

Read more on Hort Week

In the meantime, for lawn owners, send any lawn related problems, maybe with a picture via email to the Grass Clippings Technical Team who will do their utmost to help you.